Our Ultimate Verdict
We give PetCareRx a ranking of 4.75 out of 5 stars.
Product Selection: 5/5
Affordability: 5/5
Ease of Use: 4/5
Buyer Service: 5/5
PetCareRx is a retail web site for canine and cat homeowners that has been in style within the pet product business for over 1 / 4 of a century. Because the identify suggests, the location options an internet pet pharmacy, nevertheless it additionally provides a myriad of different specialty merchandise for our furry buddies. Along with prescription medicines, this on-line retailer offers nearly any dog- or cat-related product you’ll find in your native pet provide retailer. Their costs are akin to different web sites, they usually provide a lot of methods to save lots of, making them an important worth as effectively. Any pet guardian will love buying from this web site, particularly if they’ve a number of pets that they discover themselves purchasing for usually.
About PetCareRx
This New York-based firm was based in 1998 by Blake Brossman, a advertising and marketing skilled who wished to offer pet mother and father with a wide range of merchandise at an important worth. A few of their stock contains toys, treats, meals, collars, leashes, crates, and grooming provides. The pharmacy part of their web site contains all of the prescription medicines you generally discover at your veterinarian’s workplace, and prescription diets as effectively.
PetCareRx’s founder Brossman was so intent on ensuring canine and cat homeowners might get the merchandise they wanted at an reasonably priced worth, he even carried out a financial savings membership at a low annual charge to provide pet homeowners their gadgets at wholesale costs and with no delivery fees.
The PetCareRx website is a superb supply of pet care merchandise for any canine or cat proprietor in america, notably those that personal a number of animals and usually want to buy their provides.
This firm really offers “one-stop purchasing”, bringing collectively over-the-counter gadgets with prescription merchandise. Clients can belief the standard and customer support from this web site, as they’re accredited by the Higher Enterprise Bureau. As well as, there isn’t any have to query the authenticity of the medicines bought by their pharmacy, as PetCareRx has additionally been verified by the Nationwide Affiliation of Boards of Pharmacy, that means all prescribed drugs bought are EPA and FDA-approved. Clients can relaxation assured that there aren’t any fraudulent medicines being bought on this web site. Along with their very own glowing credentials, PetCareRx was just lately bought by PetMed Categorical, one other well-known and revered firm within the on-line pet pharmacy business.
Overview
Right here is my overview of the PetCareRx web site, the merchandise out there, and their firm procedures:
Product Selection
The PetCareRx web site provides an enormous number of merchandise for canine and cat homeowners. Not solely do they promote all of the stuff you would normally discover in a brick-and-mortar pet provide retailer, however additionally they have the identical prescription medicines your veterinarian carries, in addition to prescription pet meals. Examples of among the gadgets you’ll find on their web site are – cat litter, canine crates, toys, treats, pet shampoo, collars, leashes, prescription flea and heartworm medicines, and all-natural flea and tick preventions. I used to be additionally happy to seek out grooming clippers and gradual feeders on their web site. Principally, something I looked for, they’d, though some gadgets had been notated “out of inventory”.
Product Authenticity
The PetCareRx web site provides genuine model gadgets and prescription merchandise. They’re an American firm that boasts an A+ ranking with the Higher Enterprise Bureau, and a Trustpilot ranking of over 4 stars. Most significantly, they’ve been licensed by the Nationwide Affiliation of Boards of Pharmacy. This implies the prescription merchandise they promote are the identical medicines you discover in your veterinarian’s workplace, which is extraordinarily necessary to know as there are dishonest rivals on the web promoting fraudulent pet medicines. PetCareRx’s NABP certification offers their prospects peace of thoughts that the merchandise they’re buying for his or her pets are going to be efficient and secure.
I discovered the navigation of the PetCareRx web site pretty easy. A big search bar on the high makes it simple to seek out something you might be on the lookout for. There are additionally filter choices down the left facet of the web page that will help you slender down your search, though I discovered after I used this function, gadgets had been often omitted from the outcomes that ought to have been included in my chosen parameters.
Prescription medicines are labeled underneath their title with “RX Prescription Required”, although I really feel this notation must be a bit bigger and extra outstanding, simply to keep away from confusion earlier than the client will get to checkout. The worth of every merchandise can also be not all the time clear immediately. Most gadgets I seen had costs with slashes by them and indicated the ultimate worth can be out there when seen within the purchasing cart, which was a little bit complicated.
Throughout your first checkout expertise, you may be prompted to create an account and enter your entire data, together with your delivery handle, veterinarian information, and cost methodology. Each web page on the web site has clear hyperlinks to get assist from customer support if you’re experiencing any difficulties.
Value Comparability
The costs of PetCareRx gadgets are akin to different main pet provide web sites. I additionally in contrast a few of their prescription flea and tick medicines to different in style on-line websites, in addition to my private veterinarian’s on-line pharmacy, and located pricing to be related throughout the board.
The best financial savings on the PetCareRx web site seems to be with their PetPlus membership. This financial savings membership has a myriad of advantages for an annual charge of $49.99, with among the key options that make this membership so invaluable being:
Delivery
PetCareRx solely ships to america and its territories. Free delivery is all the time supplied for PetPlus members, and non-PetPlus prospects get free delivery on all purchases over $48. Delivery is quick, sometimes arriving in 3-7 enterprise days, however PetPlus members do get precedence order processing, making the financial savings membership one other approach to take pleasure in an improved person expertise.
The PetCareRx web site does observe that prescription orders might take longer if a veterinarian’s approval is required, as they can’t ship till they’ve this on file. To keep away from delivery delays on these medicines, I might suggest acquiring a prescription out of your vet prior to buy, as you may then present this to the pharmacy your self.
Returns
PetCareRx will gladly settle for returns of most unused gadgets inside 30 days of buy so long as they’re nonetheless in “like new” situation. The web site signifies that any unhappy buyer ought to e-mail or name customer support immediately to start the return course of, then ship the merchandise again, on the buyer’s expense, for return processing. PetCareRx will solely pay for return postage if the rationale for return was an error on their half.
Resulting from well being and security considerations, sure merchandise like vaccines, prescription medicines, and prescription meals can by no means be returned. Customized gadgets and gadgets which have been used or broken by the client can’t be returned both.
Buyer Service
Entry to customer support on the PetCareRx web site is prominently displayed in a number of places. On the high of each web page, you will note a “Want Assist?” hyperlink. Whenever you click on this hyperlink, not solely is the corporate’s customer support telephone quantity displayed, but additionally buttons labeled “Contact Us”, “Dwell Chat”, and “Monitor Order”. Within the backside proper nook of each web page is a “CHAT” button with a pet face brand. And if you happen to scroll to the underside of any web page, there’s a giant block of contact information that shows a “LIVE CHAT” hyperlink, their hours of operation, their telephone quantity and e-mail handle, and even their bodily handle in New York. PetCareRx is a really responsive firm that appears to genuinely care about their prospects. They actually have a veterinarian, pharmacist, and pet nutritionist on workers to help with any questions a pet guardian might have in regards to the merchandise they’ve bought.
In Abstract
Key Options
Genuine Merchandise and Medicines
PetCareRx is licensed by the Nationwide Affiliation of Boards of Pharmacy, and rated A+ by the Higher Enterprise Bureau, guaranteeing their prospects that the merchandise they buy are genuine, secure, and efficient. It is a high concern lately when a lot purchasing is completed on-line as an alternative of face-to-face, making it simple for unethical events to promote fraudulent merchandise. PetCareRx has operated with the utmost integrity for the final 26 years and has confirmed their worth within the pet business by providing the identical high quality merchandise you’ll find in veterinarian places of work and brick-and-mortar pet provide shops.
Number of Accessible Merchandise
It’s simple to purchase pet merchandise on-line lately, however not all the time from a single web site. For instance, one web site will carry prescription medicines, one web site will promote solely dietary supplements, and one other web site might solely carry pet meals. Websites that present one-stop purchasing for pet mother and father are a high comfort, and PetCareRx fills that area of interest. By promoting not solely meals and equipment but additionally prescription medicines for canine and cats, PetCareRx saves pet mother and father money and time.
Specialists on Workers
PetCareRx isn’t just a group of pet lovers. In addition they make use of a veterinarian, a pharmacist, and a veterinary nutritionist to seek the advice of with on product selections and buyer questions, in addition to to make sure pharmacy gadgets are applicable for the buyer. This not solely improves the standard of the gadgets supplied on the market, but additionally contributes to the all-encompassing degree of service supplied by PetCareRx.
PetPlus Unique Membership Membership
In 2014, founder and CEO Blake Brossman created the PetPlus financial savings membership membership. For an annual charge of $49.99, prospects take pleasure in wholesale pricing on the pet merchandise they purchase, in addition to free delivery on each order. Members also can decide up sure medicines from PetCareRx by their native CVS/Caremark. However one other unbelievable perk of the PetPlus membership is with the ability to name and discuss to a veterinarian 24/7 for free.
Is PetCareRx a Good Worth?
Shopping for everyday items on the PetCareRx web site, in addition to for crucial prescription medicines, may end up in nice financial savings for the pet guardian. Customers using this web site are usually not solely saving fuel cash they would wish for journeys to a number of pet provide shops and pharmacies, but additionally avoiding extreme delivery fees incurred by ordering from a number of completely different web sites. For canine and cat homeowners that usually purchase provides and/or medicines, this web site proves an especially invaluable useful resource, particularly when the buyer joins the PetPlus unique membership membership and might make the most of all its added perks.
Incessantly Requested Questions (FAQ)
Are the pet medicines bought by PetCareRx the identical as those I purchase at my vet’s workplace?
Sure! Each prescription treatment bought from the PetCareRx web site is assured to be genuine, secure, and efficient, due to the corporate’s certification by the Nationwide Affiliation of Boards of Pharmacy, or NABP.
How rapidly will I obtain my order?
This depends upon the merchandise, however many orders will course of and ship on the identical day of buy. Most delivery instances are indicated to take between 3 and seven enterprise days. It is very important observe, nonetheless, that processing instances for prescription orders might take longer if there may be not already a veterinarian’s prescription on file. RX gadgets can’t ship till that is obtained, which can rely upon how responsive your vet’s workplace is to the request. Because of this, I like to recommend the client get hold of their veterinarian’s written prescription prior to putting an order with PetCareRx.
Is PetCareRx a reliable firm?
Completely! PetCareRx has been in enterprise for 26 years and is headquartered in New York. They’ve been positively rated by Trustpilot in addition to the Higher Enterprise Bureau, and had been bought final yr by PetMed Categorical, one other well-respected and long-standing enterprise within the pet pharmacy market. Their customer support can also be exemplary, and assist from their workers is out there even on the weekends.
Our Expertise With PetCareRx
A number of weeks in the past, because it was heating up right here in Florida, I started purchasing for our spring and summer season pet merchandise. Since we spend quite a lot of time outdoors in hotter climate, canine shampoo was on the high of my listing. I got here throughout the PetCareRx web site and noticed that they carry a lot of pet merchandise, so I did a seek for canine shampoo. A number of pages of shampoos appeared on my display screen, however the first outcome was Tropiclean Most Energy Pure Flea and Tick Canine Shampoo.
Now, I’ve a cupboard filled with prescription flea and tick medicines, in addition to our crucial month-to-month heartworm prevention tablets. However as somebody that prefers pure merchandise for myself and my pets, this product by Tropiclean caught my eye. Whereas I might by no means threat skipping a month of heartworm prevention for any of my canine, I used to be intrigued by the chance that I would be capable to reduce the quantity of chemical compounds my canine eat each month within the identify of parasite management. If I might efficiently forestall fleas and ticks on our pets by utilizing an all-natural shampoo, we might all be happier.
The pricing of the shampoo appeared cheap, so I added it to my cart and headed to checkout. There was a 25%-off low cost code prominently featured on the banner of each web page of the PetCareRx web site, and I entered this within the applicable field earlier than testing. The delivery value was very cheap, and I proceeded to create my account with all my required information in addition to my cost methodology. In just some days, the shampoo arrived in my mailbox, and I used to be prepared to start out bathing some canine!
I studied the bottle and was happy that the shampoo is indicated to kill fleas, ticks, larvae, and eggs. The pure pest management brokers within the shampoo are pleasant-smelling oils, with a mixed aroma just like that of a citronella candle. I bathed my three dogs utilizing the shampoo, and can proceed to make use of this product weekly as really helpful to repel fleas. I used to be additionally thrilled to see the notation of “Cruelty-Free” on the bottle – as a vegan, I’m all the time glad to seek out merchandise that do the least hurt to each the atmosphere and our planet’s animals!
Whereas some conditions do require prescription flea and tick medicines (which I preserve readily available), I’ll all the time want pure treatments and was subsequently happy that PetCareRx provides each. For my very own future information, I in contrast the pricing of 1 model of prescription flea and tick treatment on the PetCareRx web site, a competitor’s web site, and my very own vet’s on-line pharmacy, and located PetCareRx’s value to be comparable. No matter your wants are in your pet, the PetCareRx web site has you lined. I plan to buy on this web site sooner or later, and will definitely be benefiting from their PetPlus membership to ensure I’m getting all of the doable financial savings.
Conclusion
The PetCareRx website is a superb useful resource for each canine and cat guardian. Not solely do they inventory all the standard merchandise pet homeowners have to buy, additionally they have a top-tier on-line pet pharmacy to make shopping for medicines for our furry buddies cheap and stress-free. With the extra advantages supplied by their unique PetPlus membership – free delivery, product reductions, $5 month-to-month reward, and 24/7 vet help – there’s no purpose to buy anyplace else.
