January 27, 2024 – One lot of Viva Duck for Canine (Floor), Viva Duck for Canine (Chunked), Viva Duck for Cats and Viva Pure Duck (for cats and canine) has been recalled as a consequence of potential Salmonella, Listeria monocytogenes contamination.
What was recalled?
The lot underneath recall is Lot 22853. The product is distributed as frozen 1lb bricks in clear vacuum packaging. Please see the instance of product labels.
Viva began delivery this lot out on 10/24/23 and the final items had been distributed on 12/06/23.
The FDA obtained and examined samples of Viva Duck for Canine (Chunked) Lot 22853 after a client grievance and located that the samples had been constructive for Salmonella, Listeria monocytogenes.
Salmonella and Listeria monocytogenes can have an effect on animals consuming the merchandise and there’s a threat to people from dealing with contaminated pet merchandise, particularly in the event that they haven’t completely washed their fingers after having contact with the merchandise or any surfaces uncovered to those merchandise.
What to do?
Please verify your freezer for any remaining merchandise of Lot 22853. In case you nonetheless have merchandise from the lot, Viva is asking clients to finish this response form and they’ll attain out to you to supply a refund for any remaining product — you possibly can then destroy the meals in a manner that youngsters, pets, and wildlife can not entry.
Be sure to don’t contact the contaminated meals product together with your naked fingers. Whereas carrying gloves or utilizing paper towels, place the contaminated meals in a sealed plastic bag and throw it within the rubbish. Then you will want to sanitize your kitchen and every other space that will have are available in contact with the contaminated product. Don’t promote or donate the recalled merchandise. Don’t feed the recalled product to pets or
every other animals.
Wholesome individuals contaminated with Salmonella ought to monitor themselves for some or all the following signs: nausea, vomiting, diarrhea or bloody diarrhea, stomach cramping and fever. Not often, Salmonella may end up in extra severe illnesses, together with arterial infections, endocarditis, arthritis, muscle ache, eye irritation, and urinary tract signs. Customers exhibiting these indicators after having contact with this product ought to contact their healthcare suppliers.
Firm assertion
“The well being of your pet has at all times been Viva’s #1 precedence and now we have at all times been dedicated to creating secure and clear pet meals. We began this firm to vary the business and make one of the best pet meals accessible. From selecting to fabricate in a USDA facility & sourcing 100% human-grade elements, we’re dedicated to going above and past.
“We now have performed an in depth root-cause evaluation in our USDA facility to make sure we proceed to exceed the very best business meals security requirements & will proceed to push the boundaries for a way secure, contemporary pet meals is made.
“When you’ve got any questions concerning this discover, be at liberty to electronic mail us at [email protected] or name/textual content us at (919) 371-8882 between 9:00 am – 5:00 pm EST Monday to Friday.”
Reporting pet meals issues
U.S. residents can report complaints about FDA-regulated pet meals merchandise by calling the consumer complaint coordinator in your space.
Or go to the FDA’s “Report a Pet Food Complaint” web page.
Canadians can report any well being or security incidents associated to using this product by filling out the Consumer Product Incident Report Form.
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